IT at Laabs: flexible, secure and innovative
The ability to develop tailor-made software solutions derived from customers' individual specifications to form the basis for joint business processes has become a crucial distinguishing feature for services providers.
Being part of a strong network, Laabs benefits from the IT skills at LEHNKERING which has secured an important competitive edge over its rivals here during recent years. As a result, the use of information technology at LEHNKERING has basically served the overriding goal of improving customer satisfaction by providing direct customer benefits. We therefore place great importance on ensuring that our solutions can be seamlessly integrated into customers' existing ERP systems.
We rely on three basic principles for this:
- service-oriented flexibility, which repeatedly allows us to draw up individual solutions guided by specific customer requirements, despite fixed organisational structures, efficient standardisation and clear business principles.
- a high degree of security, because this issue is an absolute top priority for Laabs. Data centres with a high degree of availability form the foundation for our information technology. Our security standards are also expressed in our own security policy, which regulates the security of data, access authorisation and the systems. The security policy is obligatory for all the companies within LEHNKERING.
- a high degree of innovative ability, which is the basis for our software developments. All the operating processes at Laabs are ideally managed and supported by the tailor-made CargoSuite® software. CargoSuite® excels because of its transparent order management system for companies throughout the Group and is capable of seamlessly integrating our customers' ERP systems. About 400 interfaces with our customers' ERP systems are currently in productive use. This integration enables us to reduce our internal process costs and directly increase customer benefits. New interfaces can be added without modifying the application and this means that customer links can be established simply, quickly and safely.